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Terms and conditions

Ministryofwatches.com's ("Ministryofwatches.com" "we" "us") website(s) (our "Site" or "Sites") and related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our Sites (collectively, the "TOS"). Please read the TOS carefully before placing any orders on www.Ministryofwatches.com. We recommend you should keep a copy of the TOS for future reference.

Ministryofwatches.comis a trading name of MS INTERNATIONAL Ltd., a company registered in Bulgaria under VAT number: BG202959529 . Our registered office is situated at Zahari Kniajeski Str. 73, fl. 1, Stara Zagora, 6000 Bulgaria.

In particular, we wish to draw your attention to our policies relating to the terms of purchase within the TOS and our Privacy Policy. If you are under 16 you must let your parent or guardian know about Ministryofwatches.com's Privacy Policy before you make an order or register to use this Site or any of this Site's services. We reserve the right to only accept orders from those over 18 however.

We may modify the TOS at any time, without notice. Please read the TOS and check back often. If you do not agree to any change to the TOS then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.

   

REGISTRATION

To use some of the services or features made available to you on this Site you will need to register. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us at the following e-mail address info@ministryofwatches.com. We may also change registration requirements from time to time.

The account password you provide should be unique and kept secure, and you must notify MINISTRYOFWATCHES.COM immediately of any breach of security or unauthorized use of your account.

Please refer to our Privacy Policy for information about how we use your data.

   

ELIGIBILITY TO PURCHASE

In order to make purchases on the Site you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.

The Site is available only to individuals and others who meet the MINISTRYOFWATCHES.COM terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to MINISTRYOFWATCHES.COM, whose applications are acceptable to MINISTRYOFWATCHES.COM and who have authorized MINISTRYOFWATCHES.COM to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase. MINISTRYOFWATCHES.COM reserves the right to restrict multiple quantities of an item being shipped to any one customer or postal address.

By making an offer to purchase merchandise you expressly authorize us to perform credit checks and where MINISTRYOFWATCHES.COM feels necessary, to transmit or to obtain information (including any updated information) about you to or from third parties, including but not limited to your credit/debit card number or credit reports (including credit reports for your spouse if you reside in a community property jurisdiction), to authenticate your identity, to validate your credit/debit card, to obtain an initial credit/debit card authorization and to authorize individual purchase transactions.

Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.

Please refer to our Privacy Policy for further information about how we use your data.

   

ORDERS

All orders are subject to acceptance and availability, and items in your shopping basket are not reserved and may be purchased by other customers.

MINISTRYOFWATCHES.COM offers products for sale that are in stock and available for dispatch from our distribution center. We offer many products in our website, such as watches, electronics, clothes, accessories, etc. If by any reason a product is not in stock, but you have made an order and paid for it, you will be notified and asked how to proceed, whether to refund the payment or to put you on a waiting list.
Items received into stock will be shipped with priority to customers on the Waiting List. Please be aware that we may be unable to deliver selected merchandise due to production problems or quality check issues identified when we receive an order into stock. In these circumstances we will notify you by email and refund the Advance Payment to your credit/debit card within thirty days of being advised that merchandise has become unavailable.

MINISTRYOFWATCHES.COM will store a record of your transactions.

   

PRICING POLICY

Prices shown on the Site are final and in GBP.

All prices and offers remain valid as advertised from time to time. The GBP price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.

Product prices are set at the beginning of each season using existing currency exchange rates. These prices are subject to change if the applicable currency exchange rate changes before your order is accepted or the items are subject tomarkdowns at any time during the selling period. To convert currencies you can visit XE - The World's Favorite Currency Site

No additional taxes or customs duties are charged for articles that are shipped within the European Union. If orders are shipped to countries, which are not members of the EU, then import duties and taxes may apply. Duties and taxes are not covered by us. We recommend you contact your local customs authority to determine if any costs will be applied prior to purchase completion.

If you are a customer whose credit/debit card is not denominated in GBP, the final price will be calculated in accordance with the applicable exchange rate on the day your card issuer processes the transaction. If you have a PayPal account, PayPal will allow you to see the payment amounts in different currencies.

   

ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order. This email is NOT an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and MINISTRYOFWATCHES.COM will be completed when we email you to confirm the goods have been dispatched. The sale contract is therefore concluded in Stara Zagora, Bulgaria and the language of the contract is English/Bulgarian.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to the ordered item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

   

PAYMENT

Payments are done via PayPal. There are two possible options to pay 1) by having a registered PayPal account, or 2) without having an account. On checkout you will be redirected to PayPal.com, where you will have the choice to use your PayPal account, or pay as a guest. For the payments you can use Visa, Visa Electron, Visa Debit, Visa Delta, MasterCard, American Express, Maestro debit cards, and any other methods which may be clearly advertised on the Site from time to time. Payment will be debited and cleared from your account upon dispatch of your order by MINISTRYOFWATCHES.COM. You confirm that the credit/debit card that is being used is yours or that you have been specifically authorised by the owner of the credit/debit card to use it. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to MINISTRYOFWATCHES.COM, we will not be liable for any delay or non-delivery.

We take reasonable care to make our Site secure. All transactions on this site are processed via PayPal. The PayPal site is highly secure. It uses industry-leading technology (such as SSL) to keep your information safe.

PayPal automatically encrypts your confidential information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.

Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.For more information on “how secure is PayPal”, please read here.

Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.

   

DELIVERY

Every product is carefully checked and tested and is dispatched only if it covers our quality standards. Every product is then well and securely packed so it can be delivered to you in a perfect and working condition. We provide you with a tracking number for each order, so you can track the delivery process If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by MINISTRYOFWATCHES.COM, and transfer of responsibility in the same way.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch. MINISTRYOFWATCHES.COM are not responsible for any delays caused by destinationcustoms clearance processes, holiday days or wrong/incomplete shipping addresses.

   

RETURNS AND EXCHANGES

CANCELLING YOUR ORDER

If you are based in the EU under the Consumer Protection (Distance Selling) Regulations 2000 (DSRs), you have the right to cancel your order with us provided you give us written notice. Notice can be given any time after your order has been placed, up until 14 working days from the day after you received you order. Notice of contract cancellation under the DSRs must be given in writing to: Notice of Contract Cancellation, MS INTERNATIONAL Ltd., Customer Care Department, MINISTRYOFWATCHES.COM , Zahari Kniajeski Str. 73, fl. 1, Stara Zagora, 6000 Bulgaria, or by email to:info@MINISTRYOFWATCHES.COM

For orders cancelled under the DSRs, we will issue you with a full refund including the shipping cost. However, you will need to first return the entire order to us by secure means to ensure it reaches us in good condition, at your own cost. Cancelled orders should be returned to: MS INTERNATIONAL Ltd. Zahari Kniajeski Str. 73, fl. 1, Stara Zagora, 6000 Bulgaria. All items must be returned unused and in their original condition, from the original delivery country. After we receive the returned products, they will be inspected and if they are in the condition shipped to you, a full refund will be issued.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse. In case of dispute, we also recommend you retain proof of sending. Refunds will be issued within 30 days of us receiving your returned goods in the condition you received them at the first place.

Please note you may only use your right to cancel the order under the DSRs if you give us formal written notice of cancellation any time after your order has been placed, up until 14 working days from the day after you receive you order, by email or post as described above.

   

Our policy

Items should be returned unused and in the condition they were received. Returns that are damaged or soiled may not be accepted and may be sent back to the customer and/or a refund refused.

   

Faulty goods

Goods are faulty if they are received damaged or where a manufacturing fault occurs within 14 working days from the day after you receive you order. Items that are damaged as a result of normal wear and tear are not considered to be faulty.

All measures are taken in order not to receive a faulty item. However, if such is received you have to inform us within 14 working days from the day after you receive you order. . A notice, including an attached picture of the item defect has to be given in writing to: MS INTERNATIONAL Ltd., Customer Care Department, MINISTRYOFWATCHES.COM , Zahari Kniajeski Str. 73, fl. 1, Stara Zagora, 6000 Bulgaria, or by email to: info@MINISTRYOFWATCHES.COM.

If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size/color, subject to availability. Where possible, we will offer to repair faulty items. If it cannot be repaired or the same product is not available, you are entitled to a full refund.

   

Colors

We have made every effort to display as accurately as possible the color of our product that appear on MINISTRYOFWATCHES.COM. However, as computer monitors vary, we cannot guarantee that your monitor's display of any color will be completely accurate.

   

INTELLECTUAL PROPERTY RIGHTS

Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs, trademarks and all other intellectual property and material rights relating to the Content (as described in the Content section below), including MINISTRYOFWATCHES.COM Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions. You are permitted to use the Content only as expressly authorized by MINISTRYOFWATCHES.COM and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

   

CONTENT

In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. MINISTRYOFWATCHES.COM tries to ensure that the information on this site is accurate and complete. MINISTRYOFWATCHES.COM does not promise that MINISTRYOFWATCHES.COM's Content is accurate or error-free. MINISTRYOFWATCHES.COM does not promise that the functional aspects of the Site or MINISTRYOFWATCHES.COM's Content will be error free or that this Site, MINISTRYOFWATCHES.COM Content or the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

By posting you agree to be solely responsible for the content of all information you contribute. You also grant to MINISTRYOFWATCHES.COM a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and may take up to72 hours to be displayed but MINISTRYOFWATCHES.COM does not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mailinfo@MINISTRYOFWATCHES.COM. MINISTRYOFWATCHES.COM reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people's privacy, which may cause harm to minors, is detrimental to the trade marks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, information you consider confidential should not be posted to this site.

   

NO COMMERCIAL USE

This Site is for your personal non-commercial use only. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.

   

YOUR ACTIVITY

You agree that you will be personally responsible for your use of this Site and for all of your communication and activity on and pursuant to this Site. If we determine that you are or have been engaged in prohibited activities, were not respectful of other users, or otherwise violated the TOS, we may deny you access to this Site on a temporary or permanent basis.

   

THIRD PARTY SITES

We may include hyperlinks on this Site to other websites or resources operated by parties other than MINISTRYOFWATCHES.COM, including advertisers. MINISTRYOFWATCHES.COM has not reviewed all of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources.

   

YOUR RIGHTS

You have certain rights under the law. According to EU regulations these include:

1.That any products you order through this Site will be of satisfactory quality, fit for their intended purpose, and will conform to any description given on this Site;

2.Certain remedies if a product is defective; and

3.A right to return unwanted goods within seven working days commencing on the day after the date on which you receive it.

Nothing in the TOS is intended to affect these rights. For more information about your rights contact your local Citizens Advice Bureau or Trading Standards Bureau.

   

LIMITS ON OUR LIABILITY

Nothing in the TOS is intended to affect your rights under the law (see "Your Rights" above).

If MINISTRYOFWATCHES.COM breaches the TOS we shall only be liable for losses which are direct losses and a reasonably foreseeable consequence of such a breach. Losses are foreseeable where, for example, they could be contemplated by you and MINISTRYOFWATCHES.COM at the time of you placing your order, and MINISTRYOFWATCHES.COM dispatching your order. We shall only be liable for losses up to 150% of the total value of goods purchased.

We are not responsible for losses not caused by our breach or negligence, indirect losses which are a side effect of the main loss or damage and which are not reasonably foreseeable by you and us (for example, loss of profits or loss of opportunity).

We are also not responsible for failure to meet any of our obligations under the TOS where such failure is due to events beyond our reasonable control.

   

COMPENSATION

At our request, you agree to compensate us fully, defend us, and hold us (MINISTRYOFWATCHES.COM) harmless immediately on demand, its officers, directors, agents, affiliates, licensors, and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees, arising from any breach of the TOS by you, including the use by any other persons accessing this Site using your Internet account caused by your action or inaction.

   

OUR RELATIONSHIP

You acknowledge and agree that no joint venture, partnership, employment, or agency relationship exists between you and MINISTRYOFWATCHES.COM as a result of the TOS or your use of this Site. You agree that you may not and will not hold yourself out as a representative, agent, or employee of MINISTRYOFWATCHES.COM, and we shall not be liable for any representation, act, or omission on your part.

   

NO WAIVER

If you breach the TOS and we take no action against you, we will still be entitled to use our rights and remedies in any other situation where you breach the TOS.

   

GOVERNING LAW

The TOS together with all our policies and procedures will be governed by and construed in accordance to the relevant Bulgarian law and the relevant courts of the Bulgaria will have exclusive jurisdiction.